Privacy Policy

1. Who we are

This Privacy Policy explains how Firemaple Technology Co., Limited (楓燁科技（香港）有限公司) collects and uses personal information when you use the Firemaple LED website. You can contact us at info@firemaple-led.com.

2. Information we collect

Contact form: name, email address, the product you are interested in, and your message. We collect this only when you choose to send it.

Newsletter sign-up: your email address, only when you submit it in the website footer.

Server logs: standard technical data such as IP address, browser type and the pages requested. Logs are kept only as long as needed to operate and secure the site.

3. How we use information

We use contact and newsletter details to reply to your enquiry, send the information you asked for, and manage our commercial relationship with you. We use server logs to keep the site secure and working.

4. Cookies and local storage

The website sets a cookie that remembers your chosen language. It also uses your browser session storage to restore your scroll position when you change language. We do not use advertising or cross-site tracking cookies.

5. Sharing

We do not sell personal information. We share it only with service providers that help us run the website and email, and where required by law.

6. International transfers

Our company operates from China and Hong Kong. If you are located elsewhere, your information may be processed in those jurisdictions.

7. Retention

We keep enquiry and subscription details for as long as needed to respond to you and to meet our business and legal obligations, then delete or anonymise them.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to or withdraw consent for its use. To exercise these rights, email info@firemaple-led.com.

9. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure.

10. Changes

We may update this policy. The date at the top of this page shows when it was last revised.